Support Center
Frequently Asked Questions
Everything you need to know about how NRI Kosh works.
1About NRI Kosh
What is NRI Kosh?
NRI Kosh is a community-first platform helping NRIs manage life in India from abroad. We provide free tools, detailed guides, and a trusted network of vetted experts.
Who is it for?
It is for any Non-Resident Indian (NRI), OCI holder, or PIO who needs to manage property, parents, investments, or legal matters in India.
Is NRI Kosh a law firm or CA firm?
No. We are an information and community platform. We do not provide legal or financial advice ourselves but connect you with verified professionals when you need them.
2Services & Experts
How are experts verified?
We have a strict 3-step verification process: License check, track record verification (client references), and an interview with our Trust Committee.
Can I use NRI Kosh without speaking to anyone?
Yes. Many users only use our free guides, calculators, and community forums to educate themselves.
Are consultations confidential?
Absolutely. Your privacy is paramount. We do not share your details with experts unless you explicitly request an introduction.
3Pricing & Payments
How much do services cost?
Our tools, guides, and community access are 100% free. If you hire an expert through us, you pay them directly based on their standard fees. We prioritize transparency.
Do you offer refunds?
Since you pay experts directly, refund policies depend on their individual engagement letters. However, we intervene if there is a dispute to ensure fair resolution.
Can I pay from abroad?
Yes, most of our verified partners accept international payments via wire transfer or payment gateways compliant with FEMA.
4Privacy & Data
Is my data secure?
Yes. We use enterprise-grade encryption. We do not sell your personal data to third parties.
Are WhatsApp conversations safe?
Our circles are moderated. We enforce strict rules against spam and soliciting. However, WhatsApp is a third-party platform so standard platform policies apply.